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What Your Neighbors Say After We're Done
Reviews from real customers, named with their neighborhood, describing the specific problem they had and what happened when we came out. No generic “great service” filler.
What Customers Mention Most
“We heard scratching in the Timber Pines house every night for three weeks. Set traps ourselves, caught two rats, thought we were done. Two weeks later it was back. They came out, found four entry points we never would have spotted along the roofline, sealed everything with hardware cloth, and we haven’t heard a thing since. The photo report showed my husband exactly where each entry point was and what they used to seal it.”
“My main concern was my two dogs. I’ve had pest companies before who just said ‘it’s fine’ and gave me no real information. These guys were very specific, exactly what was placed, exactly where, exactly when the areas were safe for the dogs. They followed up two days later to make sure everything was clear. No guessing at any point.”
“After the last hurricane we started hearing sounds in the attic that weren’t there before. A soffit panel had lifted during the storm and roof rats had been getting in for about two weeks. They came out quickly, found the lifted panel plus two other gaps we didn’t know about, sealed everything in one visit. The photo report showed exactly what was fixed and where, which actually mattered because we needed documentation for the insurance adjuster.”
“Paid another company $400 about two months ago. Problem came back within three weeks. These guys came out and found seven entry points along the roofline that the previous company never touched. Some were filled with foam that the rats had already chewed through, you could see the teeth marks. Everything got sealed properly this time with metal and hardware cloth. Two weeks out from the job and it’s completely quiet.”
“Found droppings in three kitchen cabinets and behind the dishwasher. They found the exact entry point, a gap around the water supply line behind the sink cabinet I never would have noticed on my own. Sealed it and two others, placed traps in the right spots, and explained exactly what to do with food storage going forward. They called three days later just to check that everything was still quiet. It was.”
“I’m 71 and I’ve lived in this Timber Pines house since 1994. Never had a rat problem until last year. I didn’t want to call anyone because I didn’t know what to expect. These guys walked me through the entire inspection while it was happening, explained what each entry point was, why it opened up, what they were going to use to seal it. I understood everything by the time they left. The report confirmed it all in writing. That matters at my age.”
“The attic smell was what finally made me call. They told me the contamination in the attic was moderate but didn’t require full insulation replacement yet, just HEPA cleanup and enzyme treatment. They could have told me I needed everything replaced and I wouldn’t have known better. They didn’t.”
“What I didn’t expect was them flagging gnaw marks on the electrical wiring in the attic in their report. They didn’t make it dramatic, just noted it in the photo report and said we should have an electrician look at two specific locations. We did. The electrician confirmed two sections needed repair. I would never have known about that without the documentation they provided.”
Free Estimate
Speak to a Hernando County Rodent Specialist
Inspection, exclusion, trapping, and a written photo report, with 90-day return protection on all exclusion work.
- Full roofline and attic inspection, documented with photos
- Entry points sealed with stainless steel, never foam
- Mechanical trapping only, no poison bait inside your home
Rodent Shield Springhill · Serving all of Hernando County · Mon–Sat 8am–6pm